DELIVERY Shipping & Delivery Dispatch usually takes 1-3 business days.
Delivery takes 5-10 business days.
A valid phone number must be provided to guarantee delivery. Returns due to unscheduled delivery will be subject to a
restocking fee of 30% of the order amount.
RECEIPT Care with the receipt of goods. You should inspect the box containing your item before signing the BOL. Once signed, you will not be entitled to claims for shipping damage. All complaints must be made together with photos. Keep the original box, it will be necessary for a possible return.
DELIVERY RATES AND SERVICES We pay for freight negotiated on our website. You should not pay freight to the carrier. Delivery will not be made inside your apartment or in your living room, it will only be delivered on the ground floor or at your door. The driver is not responsible for assembling your product. If necessary, hire a specialized company. We advise that the customer is present at the delivery of the order, it can be delivered without the presence of an adult, so that there are no delivery delays.
SERVICE AREA Delivery coverage covers all US states except: ALASCA, HAWAII, PORTO RICO, GUAM, AMERICAN VIRGIN ISLANDS, NORTHERN MARIAN ISLANDS, AND AMERICAN SAMOA.
OLD FURNITURE We are not responsible for the removal of your old furniture.